Privacy Policy

1. Introduction

Arman Fine Auto & Repair Centre ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website at armanfineauto.com (the "Site"), how we use it, and the choices you have. By using this Site or submitting a form to us, you agree to the practices described in this Policy.

2. Information We Collect

We collect information you choose to give us directly through the forms on this Site, including our service booking, oil change, tire sale, safety inspection, membership sign-up, wishlist, and contact forms. Depending on the form, this may include:

• Your name, email address, and phone number
• Your vehicle's make, model, year, and licence plate number
• Preferred appointment date and time
• Details about the service, tire, or vehicle you're inquiring about
• Any notes or messages you choose to include

We do not collect payment card information through this Site. Any payment for services is handled in person or through separate, secure channels at the time of your visit.

3. How We Use Your Information

We use the information you provide to:

• Respond to your booking requests, questions, and referral or wishlist submissions
• Confirm appointments and send related email or phone confirmations
• Contact you if a wishlist vehicle becomes available, or to confirm a referral
• Maintain accurate records of your vehicle and service history with us
• Improve our services and this Site

We do not sell your personal information to third parties.

4. Email Communications

Form submissions on this Site are processed using EmailJS, a third-party email delivery service, which sends your submitted information to our business email address and sends you a confirmation email in return. EmailJS processes this data solely to deliver these emails and is bound by its own privacy and security practices, which you can review on their website. We do not use your email address for unsolicited marketing.

5. Cookies & Similar Technologies

This Site does not use advertising or tracking cookies of its own. However, embedded third-party content — such as the Google Map on our Hours & Location section — may set its own cookies or use similar technologies in accordance with that provider's own policy, over which we have no control.

6. Third-Party Services & Embedded Content

This Site links to, or embeds content from, a number of third-party services, including:

• Google Maps — to show our shop location
• Google Reviews — to display and link to customer reviews
• CarGurus — to list our used vehicles for sale
• Merch Shop (Creator Spring) — our standalone, third-party operated merchandise store, entirely separate from this website's systems
• Sign-In Portal — a separate account portal hosted outside of this Site
• EmailJS — our form and email delivery provider, described above

Each of these services operates under its own privacy policy, and any information you provide directly to them (for example, placing a merchandise order) is governed by that provider's own practices, not this Policy.

7. Data Sharing & Disclosure

We do not share your personal information with third parties except: (a) with service providers who help us operate this Site or deliver our services (such as EmailJS), (b) where required by law, regulation, or valid legal process, or (c) to protect the rights, property, or safety of Arman Fine Auto & Repair Centre, our customers, or the public.

8. Data Security

We take reasonable steps to protect the information you share with us, but no method of electronic transmission or storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

9. Data Retention

We retain the information you submit for as long as is reasonably necessary to fulfill the purpose it was collected for — such as completing a service, honouring a membership, tracking a referral or wishlist request, or maintaining records for tax, warranty, or legal purposes.

10. Your Rights & Choices

You may contact us at any time to ask what information we hold about you, to request a correction, or to request that we delete information that is no longer needed for the purposes described in this Policy. We will respond to reasonable requests within a reasonable timeframe, subject to any legal or record-keeping obligations that may require us to retain certain information.

11. Referral & Wishlist Program Data

When you refer a friend, the information you share with them (such as your name and phone number) is shared directly by you, not by us, as part of our Refer A Friend program. When your friend visits and identifies you as their referrer, we use that information solely to apply the appropriate discount and account credit as described in our Terms & Conditions. Wishlist submissions are used solely to match you with a vehicle that becomes available and to contact you about it; we do not share your wishlist details with other customers.

12. Children's Privacy

This Site is not directed at children, and we do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has provided us with personal information, please contact us and we will take appropriate steps to remove it.

13. Changes To This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. The "Last updated" date at the top of this page reflects the most recent revision. We encourage you to review this page periodically.

14. Governing Law

This Privacy Policy is governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any dispute relating to this Policy will be subject to the exclusive jurisdiction of the courts of Ontario.

15. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please reach out:

• Arman Fine Auto & Repair Centre
• 7A Penn Dr, North York, ON M9L 2A9
• Phone: (905) 609-2228
• Email: info@armanfineauto.com

You can also review our Terms & Conditions or reach us through our Contact page.